Forever Atelier

Privacy policy

Information used by the website

The website is hosted on Cloudflare. Requests to the site involve technical information such as IP address, browser details and requested pages. This information supports delivery of the website and protection against misuse.

Your shopping bag is stored in your browser so it can be retained between visits. Product search operates in the browser. You can clear local site data through your browser settings.

Customer messages and orders

If you contact customer care, your message and the details you choose to include are used to respond. Provide only information relevant to your request. Do not email full payment-card details, passwords or identity documents.

If ordering services are available, the checkout explains the information needed to process the order. No payment is treated as successful unless the payment service confirms it.

Choices and requests

Optional store and Google Ads purchase measurement run only with your corresponding permission. Browser controls can remove stored site data; doing so can also clear your bag.

Contact customer care about access, correction or deletion of information you have provided. The response depends on applicable law and any recordkeeping duties; this notice does not promise deletion of records that must lawfully be retained.

Customer care

Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern Time (America/New_York). We usually reply within one business day.

Order cutoff: 3:00 p.m. Eastern Time, Monday through Friday. Orders received after the cutoff enter the next business-day handling window. This is not a promise of same-day dispatch.

The published address is for correspondence. Contact customer care for instructions before sending any return.

support@foreveratelier.com

Optional Google Ads measurement

With your advertising permission, Google Ads uses advertising cookies and ad-click information to measure confirmed purchases. It receives the order reference, product IDs, quantities, prices, discount and net merchandise value, plus browser and network information. We do not send customer names, email addresses, delivery addresses or payment details in this purchase payload. Personalized advertising remains off.

Advertising and optional store measurement have separate choices. The Google Ads tag waits for advertising permission before loading. You can reject either choice and keep shopping, or change and withdraw it in Cookie preferences. Choices expire after 180 days. Global Privacy Control and Do Not Track keep optional measurement off. Withdrawal removes accessible first-party advertising cookies and may refresh the page; it cannot undo data already sent.

Cookie preferences

Google Ads measurement and your choice

The Google Ads tag loads on public shopping pages with advertising storage, advertising user data and personalization denied by default. Before advertising consent, Google may receive measurements without advertising cookies, including technical network information and a sanitized public page URL. Advertising cookies and purchase measurement require your Advertising permission in Cookie preferences. This tag does not send customer names, email addresses, delivery addresses, payment details or private order-access URLs. Do Not Track and Global Privacy Control prevent advertising consent from being granted. You can withdraw your choice in Cookie preferences.

Contact information

support@foreveratelier.com

Forever Atelier

3200 15th Avenue W, Seattle, WA 98119, United States

Optional product interest measurement

With your permission, we count product views and successful additions to the bag by product and UTC date. These are action counts, not unique shoppers or conversion rates. Each event contains only a product ID, event type and a random event ID used to prevent duplicates; it contains no customer name, email, address or payment details. Cloudflare stores the aggregate totals and temporary event IDs. Temporary IDs expire from duplicate checking after 24 hours and are removed in bounded cleanup batches when new events arrive; aggregate totals remain until deleted. No analytics cookie or persistent visitor ID is used for this counter. Optional measurement stays off until you accept, and Global Privacy Control or Do Not Track keeps it off. You can withdraw permission on the Cookie & privacy choices page. Your choice is stored in this browser with its version and timestamp and expires after 180 days. Necessary bag and checkout storage works independently. Any separately configured Google Analytics or advertising measurement uses its own disclosed settings.

Server purchase measurement

With Analytics permission, we save Google client and session identifiers in a first-party cookie for up to 24 hours and attach them to your checkout. Our server uses this link to report confirmed purchases, order references, items and amounts to Google Analytics, even if you close the confirmation page. We schedule these server-side identifiers for removal after 30 days. Advertising use follows your separate advertising choice. Names, email addresses, delivery addresses and payment-card data are excluded from these events. You can withdraw permission on the privacy choices page.

Google measurement before a choice

Before you choose, configured Google tags may send shopping measurements without analytics or advertising cookies. Before a fresh browser makes a choice, advertising click parameters may pass between pages on this site without optional cookies. Google receives public page details, store, product and order references, prices, and browser and network information. Customer names, email addresses, delivery addresses and payment details are excluded from these events. For cookieless Google measurement before a choice, temporary Google client and session references can be attached to an unpaid checkout without saving these identifiers in a browser cookie. Our server uses this reference to report a confirmed purchase if the confirmation page closes. The server-side identifiers are removed after 30 days. Saved measurement refusals, Global Privacy Control and Do Not Track keep this reporting off. Analytics and advertising cookies require their respective approval.

Cookie-free purchase reporting

Reject optional on the cookie banner turns off optional cookies and keeps cookie-free purchase reporting on. You can also select Allow cookie-free purchase reporting in Cookie & privacy choices. Google Ads receives a confirmed purchase amount and order reference without analytics or advertising cookies. The new separate choice allows purchase attribution using the order reference, amount, IP address and actual Google advertising click references observed before payment. Click references can pass through links within this site without advertising cookies and are retained server-side for at most 30 days with bounded cleanup. It does not allow analytics or advertising cookies, email hashes or personalized advertising. Earlier IP-only choices are not expanded unless you choose again. Google also receives browser and network information. Names, email, delivery addresses and payment details are excluded. You can turn off all optional measurement instead. Existing full refusals, Global Privacy Control and Do Not Track remain in effect.

Advertising purchase matching

With advertising measurement permission, an enabled enhanced-conversion integration can send Google Ads a SHA-256 hash of the checkout email, the confirmed purchase reference and amount, and available Google advertising click or session information. The email hash and advertising context are captured before payment and expire from matching use after 30 days and are removed in bounded scheduled cleanup. The email itself, customer names, delivery addresses and card details are not sent in this matching payload. A new cookie-free purchase reporting choice can include actual Google advertising click references observed before payment, without analytics or advertising cookies. These references can pass through links within this site and are attached to the unpaid checkout, retained for up to 30 days and removed in bounded cleanup. This purchase-only matching payload contains no email hash or Analytics client/session identifiers. Earlier IP-only choices keep their scope until you choose again. You can withdraw advertising permission on the privacy choices page to stop further matching; full measurement refusal, Global Privacy Control and Do Not Track keep it off.

Cookie & privacy choices